Why chatbot is important for your business and customer experience?

Chatbot

Facebook Messenger chatbots will be the next big marketing trend in 2018 and beyond. There is a bright future expected by the chatbots. More than 4.1 billion people are active on Facebook Messenger every month, so why not monetize this platform as part of your client’s social media marketing strategy? 2 billion people that business-related messages are sent through Facebook Messenger chats according to Facebook IQ. The good news is the chatbot trend is not weakening since 2017.

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